Leadership and Organization Development

BPA offers consulting skills focused on the intersection where company culture meets the customer.  Our services are for leaders who wish to create and nurture innovative, hopeful, customer-focused organizations.  Our consulting includes but is not limited to:

  1. Leadership Development and Coaching: Personalized, one on one or team, drawing on a diverse toolkit of theories and approaches.
  1. Action Learning: groups of change leaders focused on creating real-time, learn-as-you-go implementation strategy
  1. Change Management: issues related to managing and implementing change of all kinds (new processes, structures, values, norms, technology. Working with all levels and functions, our work has always been characterized by a high level of diverse participation and input. The emphasis has been on building systemic commitment to a course of action.
  1. Strategic Planning: state-of-the-art strategic planning "search conferences" that bring large groups of diverse stakeholders together to envision their future and develop plans to get there
  2. Ethnographic Team Building: There is no faster, more potent team-building or culture changing mechanism than the process of holistically immersing a diverse team in their customer's world. The experience grounds them in a shared reality - beyond function or personality - that they and their customers have all contributed to. This shared frame of reference is the catalyst for timely, aligned, and effective action.